NForge — Free Personal Trainer Software FAQ
FAQ
FREQUENTLY ASKED QUESTIONS
General(6)
What is NForge?
NForge is free software for fitness coaches and studios that puts everything in one app. Manage clients, generate full workout and nutrition programmes with AI, run classes online or in person, sell memberships and training plans from your own public storefront, and automate invoicing and payments. No subscriptions, no hidden costs.
Who is NForge for?
NForge is built for personal trainers, online coaches, gym and yoga studios, and bootcamp and group-fitness instructors — anyone who runs classes in person or online, sells programmes, or manages client memberships and wants it all in one place.
Is there a mobile app?
Yes, NForge is available on iOS and Android with full feature parity. Create programmes, host live classes, and track clients from your phone.
How do I get started?
Simply download the app and create your trainer account. No credit card required. You can start adding clients, building programmes, and scheduling classes immediately.
Will NForge always be free?
Yes. NForge is free and will stay free. If we ever introduce premium features, they'll be optional add-ons for advanced use cases. Your current plan, with every feature included, stays free for existing users.
Does NForge comply with GDPR?
Absolutely. We take data privacy seriously. We only collect the minimum data needed to run your business, we never sell your information, and you can request deletion of your data at any time. Read our full privacy policy for details.
Getting Started(5)
Do my clients need to download an app?
No. Your clients don't need to install anything. They get programmes, invoices, and class links by email. When they book a live class, they click the link to join. That's it.
What's the onboarding process?
Create your account and verify your email. Then connect your bank account through a quick, secure setup (takes a few minutes). That's a one-time thing, and you're ready to start earning.
How do I set up payments?
You'll connect your bank account through a secure verification process during setup. Once that's done, client payments are automatically processed and deposited to your account after a 24-hour holding period.
Can I use NForge from anywhere?
Yes. NForge works anywhere you have an internet connection. Host live classes from your home, gym, or while travelling. The mobile app gives you full control: manage clients, create programmes, and start classes from your phone.
Can I use NForge on an iPad or laptop?
Yes. The mobile app is built for iOS and Android, but your clients can join classes from any device with a browser: iPad, laptop, desktop. You can manage your dashboard from any device too.
Clients & Programmes(13)
How are programmes structured?
Programmes are built week by week. Add as many weeks as you need, from one deload week to a twelve-week training cycle. Each week has seven numbered days, and each day has three optional slots: a morning workout, an evening workout, and a nutrition plan. Fill all three for a full training day, leave workouts empty for rest days, or skip the nutrition plan for a cheat day. Days are numbered rather than dated, so every programme is reusable as a template across multiple clients.
What are workout plans and nutrition plans?
They're standalone, reusable building blocks. A workout plan covers a single day's training: exercises with sets, reps, prescribed weight, tempo, rest periods, and notes. A nutrition plan covers a single day's meals: ingredients, portions, and automatic macro calculations for calories, protein, carbs, fats, and fibre. Create them in your plan library, then slot them into any day in any programme. Build a Push Day workout once and reuse it across ten different programmes. Your library grows over time, so building new programmes gets faster with every plan you create.
How do I add clients?
Just enter their name and email address. That's all you need. Use a valid email because that's how they'll receive invoices and programmes. You can add health notes and emergency contacts later. Create or remove clients at any time.
How does the workout planner work?
Add exercises with sets, reps, prescribed weight, tempo notation, and rest periods. Slot a plan into the morning (AM) or evening (PM) workout slot of any programme day. When you assign a programme to a client, you can customise their copy without affecting your original template. Great for individual adjustments while keeping master plans intact.
How do nutrition plans work?
Add foods with portions and NForge calculates calories, protein, carbohydrates, fats, and fibre automatically. Each programme day has one nutrition plan slot. Customise per client's dietary preferences and goals without affecting the original.
How are programmes delivered to clients?
It's a three-step pipeline. You assign a programme to a client and set your price. NForge generates and sends a Stripe-powered invoice to the client's email. Once the client pays, their programme is delivered as a professional PDF. You get paid before your work leaves the platform.
What format do programmes arrive in when emailed to clients?
Programmes arrive as professionally formatted PDF attachments. Your clients get a clean, branded document they can save, print, or view on any device.
Can clients access their programme before paying?
No, and that's by design. Programmes are only delivered once payment clears. This protects your work and ensures you always get paid before your IP leaves the platform. You set the price, NForge handles the rest.
How does the AI programme generator work?
Answer a short intake about the person the plan is for: goals, experience, injuries, conditions, equipment and diet. They do not need to be a client on the platform yet. Forge AI (NForge's AI programme generator) writes a complete programme of up to 12 weeks into your programme library: a full workout plan with sets, reps, tempo and rest, plus optional nutrition with daily targets and meals portioned to meet them. Every plan passes layered safety checks and an independent AI safety review, then it's ready in minutes for you to review, edit, and send under your name. Fair-use limits apply (1 generation per client per day, 10 per coach per day).
Is AI programme generation safe for clients with injuries or health conditions?
Forge AI screens exercises against stated injuries and conditions during generation and again in an independent AI safety review. Anything contraindicated is removed — never silently substituted — and the plan is flagged with specific notes for the coach. Every plan is reviewed by the coach before a client sees it.
Does the AI handle food allergies and dietary requirements?
Yes. Allergies and intolerances are screened at ingredient level on every recipe, including derivatives — a peanut allergy also excludes satay and groundnut oil. Dietary approaches like vegan or halal are enforced across the whole meal plan.
Do AI-generated meal plans actually hit the macros?
Yes — every meal-plan day carries calorie, protein, carb, fat and water targets derived from your client's data, and portions are sized so the day's meals meet the calorie target.
Can I generate a programme before I have any clients?
Yes. Forge AI writes the programme into your library, so you can build one on your first day with nobody on your roster. You still answer the intake, because the plan is written for a person and not a category: age, goals, experience, injuries, conditions, allergies, equipment and the week they can actually train. When the plan comes back you check every line, then assign it to a client or list it for sale.
Studio & Live Classes(12)
What is the Studio feature?
Studio is where you create and manage your online classes. Set your class name, description, pricing, and schedule with recurring patterns. Everything you create in Studio feeds into your Schedule, where you can see upcoming sessions and start them with a single tap.
What is the Schedule?
The Schedule is your daily classes hub. It shows which classes are happening on any given day, generated automatically from the recurrence patterns you set. Flip between days to plan your week, and when class time arrives, start your live session directly from this screen. You don't add sessions manually; they appear from the classes you've created.
How do live classes work?
Host HD video classes with up to 50 participants per session. When your scheduled class time arrives, start the class from the app and run your session. Participants join and you can see and interact with everyone in real-time.
How do clients book and join classes?
Your classes are listed on a public page where anyone can discover them. Clients browse available sessions, book the ones they want, and pay securely. They're invoiced automatically when they sign up and receive everything they need to join when the class starts.
What recurrence options are available for scheduling classes?
Five patterns: Daily (choose specific days, e.g. Mon/Wed/Fri), Weekly (one fixed day), Every Two Weeks (bi-weekly on a chosen day), Monthly (a fixed date from the 1st to the 28th), and Custom (pick specific dates for one-offs). Set it once and NForge generates your sessions automatically.
Can clients adjust the class schedule when subscribing?
Yes. If you run a class on Monday, Wednesday, and Friday, a client can subscribe to just Monday and Friday. They pick which of your scheduled days work for them (they cannot add days outside your schedule). Flexible for clients, fully under your control.
How do clients find and subscribe to my classes?
Each class you create gets its own public page with a unique link. Share it on social media, your website, or via email. You can also invite specific clients directly by email with a pre-filled booking link. Clients browse the details, choose how many sessions to prepay, pick their preferred schedule, and pay securely. No account or app needed.
What happens when a client's prepaid sessions run out?
When a client's prepaid sessions run out, their subscription pauses until they buy more. They can top up any time from the same booking link — no account needed — and their card is saved at checkout to make coming back quick.
How does class scheduling work?
Set up your class once with your preferred recurrence pattern: daily, weekly, bi-weekly, monthly, or custom dates. NForge generates all upcoming sessions and they appear in your Schedule. Start them when class time arrives. You can modify or cancel individual sessions without affecting the overall pattern.
What's the maximum number of participants in a live class?
50 participants per session. That's sized around group training, bootcamps, yoga classes, and small-group coaching, formats where the instructor's attention on individual participants still matters. If you're running events that need 200+ concurrent viewers, that's a broadcast, not a class, and you want a different tool for it.
Can I use an external microphone for live classes?
Yes. NForge uses your device's active audio input, so if you connect a Bluetooth mic, USB-C mic, or any external audio device, it will automatically be used for your class. Great audio makes a great class.
Can I run in-person classes, not just online ones?
Yes. Create a class as in-person and set its venue — a studio, a park, anywhere. It gets the same public booking page, payments, memberships and session credits as an online class. The difference: clients see the location and calendar details instead of a video link, and you tap 'Mark done' to consume a session (or NForge auto-completes it once the class time has passed).
Marketplace & Selling Plans(7)
How do clients find me on NForge?
Three public surfaces work for you: your coach profile at nforge.fit/coach/your-handle (your bio, specialities, classes, and plans in one place), the coach directory where anyone can search by name or speciality, and a public booking page for every class you run. Publish once and they're live — no marketing spend required.
How does selling training plans work?
Pick a programme from your library, set a one-time price in your own currency, and publish it as a plan. Buyers pay by card and receive the full programme as a professionally formatted PDF by email. Every sale also creates a client record in your business and sends you a 'Plan sold' notification, so a one-off buyer becomes a coaching lead.
What does a buyer get when they purchase one of my plans?
The complete programme as a print-ready PDF, delivered to their inbox straight after payment. They don't need an account or an app — just a name, an email address, and a card.
What does the marketplace cost?
Nothing to list, nothing monthly. The standard 7.9% fee applies when a plan sells — the same fee as every other transaction on NForge — and payouts reach your bank after the usual 24-hour holding period.
What do I need before I can sell on the marketplace?
Two things: a published coach profile (a handle, a display name, and a bio) and a connected payment account — the same quick Stripe setup you use for invoicing. Until payments are connected, your listings show as available soon rather than taking money.
Do buyers need the NForge app?
No. The marketplace is entirely web-based: buyers browse coaches, classes, and plans in the browser, pay by card, and get everything by email.
Can I sell a plan Forge AI wrote?
Yes, once you have checked it. A plan Forge AI drafts lands in your library like any other programme, and from there you can publish it at a price you set. Selling needs your payment account connected first, and the usual 7.9% fee applies when someone buys. The plan goes out under your name, the same as one you wrote by hand.
Cancellations & Refunds(3)
What is the cancellation policy for my classes?
Clients can cancel at any time. If the next session is more than 8 hours away, unused sessions are fully refunded. If they cancel within 8 hours, that session credit is non-refundable but they can still attend. NForge handles this automatically, so you don't chase refunds or manage cancellations yourself.
What happens if a client doesn't show up?
If a client books a session and doesn't attend, the session still counts as completed and their session credit is consumed. You still get paid for no-shows. This protects your time and encourages clients to cancel in advance if they can't make it.
How do refunds work when a client cancels?
When a client unsubscribes, any unused sessions outside the 8-hour window are automatically refunded to their original payment method. You don't need to do anything. Refunds typically take 5-10 business days to reach the client.
Payments & Pricing(6)
What does NForge cost?
NForge is completely free to use. We charge 7.9% on successful transactions only, which covers payment processing, HD video conferencing, automated invoicing, hosting, and support. You only pay when you earn.
How does the 7.9% fee compare to competitors?
Most platforms charge $10-250/month whether you earn anything or not. NForge charges nothing upfront. The 7.9% only applies when clients pay you, and it covers everything: Stripe processing, HD video, invoicing, hosting, and support. Earn $1,000 in a month and you keep $921. With a competitor charging $99/month, you'd keep $901 before their processing fees.
What currencies can I accept?
NForge supports multiple major currencies. Set the currency per class or programme. Payouts are deposited in your local currency via Stripe.
How do payouts work?
When clients pay for classes or programmes, funds are held securely for 24 hours. This protects both you and your clients. After the holding period, payouts go automatically to your bank account via Stripe.
How does invoicing work?
Fully automated. Invoices go out when clients book classes and when you assign programmes. Payments are processed through Stripe and you can track everything from your dashboard. No paperwork, no chasing.
Is my money and bank information safe?
Yes. All payments run through bank-level encryption with PCI DSS compliance. Your bank details are never stored on NForge servers; they're managed by our verified payment processor. Funds are held safely and paid out directly to your bank account on schedule.
STILL PAYING MONTHLY
FOR SOFTWARE?
Every month you spend on platform subscriptions is money out of your pocket. NForge has classes online and in person, AI-written programmes, client management, automated payments, and a marketplace that sends new clients your way. It costs you nothing until a client pays you.
Free forever • No monthly fees • No credit card needed
